Frequently Asked Questions
The following is a list of most commonly asked questions:How do I create a new user account?
What courses do you currently offer?
How do I register for a course?
Which methods of payment do you accept online?
What is the cancellation policy if I am unable to attend?
How do I cancel a registration?
What do I do if I've lost my password?
How can I find out what courses I'm registered in?
How do I create a new user account?In order to register for courses online, you must have an account with Loudoun County Public Schools. Creating an account gives you online access to enroll in courses, view your registration history, change your address and more.
You can go to our Sign up page to create a new account. Note: you must have an email address to set up an account with us.
What courses do you currently offer?Select one of the Lookup Courses links (in the left navigation bar) to see the list of courses we currently offer.
How do I register for a course?To register for a course:
The Wait page will be displayed to you while the system is waiting for credit card approval. DO NOT move away from this page (click your Back button, select another URL, etc.) until the process is completed. If you do, the approval process is aborted and you WILL NOT be enrolled in the course.
Which methods of payment do you accept online?Credit Card (ONLINE ONLY), Cash, Check or Money Order
To pay by cash, check or money order: Please mail your registration form and payment to the Adult Education Office. You may also bring your registration and payment in-person to the Adult Education Office during the following hours; Monday – Friday 8:00 a.m. to 4:00 p.m. Please make checks payable to County of Loudoun-Adult Education. (All returned checks are subject to a fee.)
What is the cancellation policy if I am unable to attend?A refund is automatic if the class selected has been cancelled by the Adult Education Office. A refund will also be given if schedule changes are made by the Adult Education Office. If you must cancel your registration, you must contact the Adult Education office prior to the start of class. NO REFUNDS will be given after the start of class.
How do I cancel a registration?You cannot cancel a registration online and received a refund on your credit card. To cancel a registration, you must complete the Online Refund Request Form located on our website. You may click here to go direclty to the request form: Online Refund Request Form
Refunds will be submitted via check and will take up to two weeks for processing.
Please contact the Adult Education office if you have any questions.
Adult Education Office
What do I do if I've lost my password?You can send a request for your password to be sent to your email address on our Lookup Password page.
How can I find out what courses I'm registered in?To see a list of courses in which you are enrolled, visit the Registration History page then click the appropriate button: